This course is part of a series of programs intended for public health administrators, and nurse administrators, who are relatively new in their positions (3 years or less), and who seek to enhance the knowledge, skills, and abilities they need to succeed. The course discusses the role of Public Health the community planning, describes healthy planning concepts in relationship to community health planning, and identifies planning models that can be utilized in community health planning. There are four video clips in this course: Roles of Public Health in Community Planning; Healthy Community Concepts; Dealing with Burnout; and Planning Models.
This course is an interactive, problem-based teaching module based on a fictional outbreak of Hepatitis A. After completion of this course, viewers will be able to: describe how to determine whether an epidemic exists; list the steps in the investigation of an outbreak; discover the source of an outbreak; describe appropriate control measures; define terms including: population, cluster, outbreak, epidemic; draw a traditional epidemic curve; define, distinguish and calculate ratios, proportions, and rates; and explain the importance of collaboration between state and local health agencies in controlling and preventing communicable diseases.
This lecture, designed for maternal, child, and family health professionals in public health systems and partner organizations, describes strategies used in community based participatory research to eliminate health disparities. It emphasizes the leadership role individuals can play in mobilizing community resources to plan targeted initiatives and empower communities to engage in meaningful health planning efforts. In addition, the presentation includes examples of “best practices” from successful community initiatives.
This presentation is part of the New York/New Jersey Education and Research Center 28th Annual Scientific Meeting on occupational health disparities and occupational health issues in the changing workforce. In this presentation, the speaker discusses work-related fatalities and OSHA's mission and strategic outlook plan. Other topics include: enforcement; cooperative programs; and outreach programs.
This program will illustrate how the PACE-EH community engagement tool has helped communities clearly identify health, social and environmental problems driven by place-related elements within the community environment. It will highlight how this process has helped to focus community efforts and build coalitions for change across agencies and community groups for the overall public health and well-being of all citizens in a community.
A performance measurement system will provide information to advocate for public health at state and local levels, shape policy decisions, support accountability, improve quality, and target resources to ultimately improve the health of the public. After all, what gets measured gets done. Join us as we discuss the concepts of the National Public Health Performance Standards Program and the goal that we all strive for, healthy people in healthy communities.
This session will be conducted by Harold Suire, a consultant with over 20 years experience in the state policy arena, who was called upon by the state of Louisiana in the aftermath of Katrina to coordinate the myriad of groups and foundations from throughout the nation and world. He will share his on-the-ground observations of collaboration and challenges in the vortex of one of the greatest natural disasters in the United States. We will learn how lives were, and still are, in jeopardy while leaders, agencies, and groups fought and acted on policy, credit, regulations, funds, and turf. We will also learn about the resiliency of providers and citizens and the power of collaboration and action for the greater good.
In today's quickly changing, dynamic, and sometimes-volatile health care environment, negotiation skills are more important than ever before. In this course, participants will learn how to negotiate better agreements and resolve conflicts more effectively, while developing better interprofessional relationships in the process. Other specific topics include: selecting the best negotiation style, how to use time techniques effectively, ways to uncover the other party's hidden agenda, how to neutralize emotionalism, the secret to protecting oneself against poor agreements, how framing and anchoring strategies can help get better outcomes, and when and how to make creative solutions, compromises and concessions. A proven six-step negotiation process is central to this course.
At the start of a new hurricane season, Gulf Coast residents have moved beyond the "lessons learned" stage and are forging ahead with rebuilding. Cenetral to those efforts is assuring health. While it has become clear that a sustainable health system requires engagement from other non-traditional health-related disciplines, the evidence base supporting such transdisciplinary approaches is sparse. This presentation is aimed at examining post-disaster health systems in three different geo-political settings to identify factors influencing sustainability. The interconnectedness of the three core public health functions at the system level will also be explored.
This training:(1) Introduces the concept of the Competing Values Framework; (2) Describes the often competing roles associated with being an effective supervisor; (3) Explains the levels of mastery of a skill; and (4) Provides strategies for assessing and monitoring your progress through the levels of supervisory mastery.
The course consists of two modules. The first module introduces the Competing Values Framework and the associated supervisor roles. Eah role is explained briefly, through simulated conversations with "real" supervisors.
The second module asks and answers the question, "What is mastery?" A number of self-assessment tools and interactive elements help you to chart your course to becoming the best supervisor you can be!
A blog is available at the end of the course, for you and other participants to share your experiences with the course and supervision in general!
Content for this course was adapted, with permission, from "Supervising New York State: A Framework for Excellence," written by Sue R. Faerman, Ph.D., Robert E. Quinn, Ph.D., Michael P. Thompson, Ph.D. and Michael R. McGrath, Ph.D. Copyright 1990 New York State Governor's Office of Employee Relations.
After completing the course, the learner will be able to: (1) Describe the competing values framework; (2) Identify the eight potentially conflicting roles played by supervisors; (3) Prioritize roles most appropriate for a supervisor to employ given a situational challenge; (4) Describe the five steps to mastery; (5) Assess personal challenges, identify areas for further development and develop a plan for change; and (6) Describe the importance of self knowledge and assessment in understanding the impact of one's behavior on others.
Public health professionals are increasingly expected to be ready to respond to specific emergencies, as well as be able to adapt to surges in need to the services they provide. This presentation will discuss the evolution of the role of Public Health professionals in emergencies, and provide direction on how to prepare for emergencies by thinking differently about one’s day-to-day work of developing regulations and policy planning. The seminar will present concepts of how participants can improve the quality and efficiency of their day-to-day workflow of decision making and resource allocation as preparation for improved management of emergencies and surges.
After viewing this presentation, you should:
(1) Understand the need to be prepared to manage large-scale emergencies
(2) Better understand the need to increase public health preparedness activities and simulations
(3) Understand the role of leadership during distinct stages of a crisis
(4) Be able to articulate the need for more preparedness advocacy
A seminar that will focus on decision making in times of crisis. Ideally, in times of crisis, each individual participating in the operation reports to only one supervisor. This presentation will address situations where the participants don't have good leadership and are receive conflicting orders from a variety of supervisors. Participants will learn that in the absence of models like ICS, this scenario creates poor accountability, allows for freelancing, stops the flow of information, lacks coordination of operational efforts, creates poor operational safety, and doesn't move the community experiencing the emergency to a more normal state of being. Finally, this seminar will help to create procedures to reduce the impact of a crisis, focus on developing partnerships, while maintaining multiple allegiances.
Speakers:
Karen Schimke - President and CEO
Schuyler Center for Analysis and Advocacy
Peggy Sheehan RN BSN IBCLC
Program Manager
Schenectady County Public Health Services
This program will provide insight into the different models of home visiting, and highlight Schenectady County’s home visiting programs. Peggy Sheehan will share key lessons learned in Schenectady, and provide practical advice for enhancing program success. Karen Schimke will provide an overview of the research on home visiting, models of home visiting in New York State, and their relative strengths.
The “Messenger Chronicles: Effective communication strategies for difficult conversations” presents a new framework for communication in difficult situations. This framework shifts focus away from managing “difficult” people towards an understanding of the process of difficult conversations and accepting responsibility for one’s own performance.
Given realistic situations and real-world conversations, learners will experience communication strategies and practical techniques in context.
The “Messenger Chronicles” is organized into a number of modules that simulate realistic conversations. Many of the conversations are split into three sections: Read, Think and Analyze. Learners will read a conversation and then will be asked to think about certain aspects of the conversation by answering questions or engaging in activities. Further information can be gained from an interactive analysis of the conversation.
The first module, “Introduction and The Four C’s,” introduces the framework of focusing on difficult conversations rather than “difficult” people. The “Four C’s” of content, context, character, and conduct are described as four elements of conversation that the individual is able to control in order to be successful in communication.
The “Messenger Chronicles: Effective communication strategies for difficult conversations” presents a new framework for communication in difficult situations. This framework shifts focus away from managing “difficult” people towards an understanding of the process of difficult conversations and accepting responsibility for one’s own performance.
Given realistic situations and real-world conversations, learners will experience communication strategies and practical techniques in context.
The “Messenger Chronicles” is organized into a number of modules that simulate realistic conversations. Many of the conversations are split into three sections: Read, Think and Analyze. Learners will read a conversation and then will be asked to think about certain aspects of the conversation by answering questions or engaging in activities. Further information can be gained from an interactive analysis of the conversation.
The second module, “Flex Time Fiasco” presents a difficult conversation between a senior manager and a mid-level manager who disagree on a particular employee’s arrangement for a flexible schedule. After the conversation ends, the participant has a chance to think about how the “Four C’s” could apply to this discussion, and analyze ways in which the talk could have been more productive for all involved.
The “Messenger Chronicles: Effective communication strategies for difficult conversations” presents a new framework for communication in difficult situations. This framework shifts focus away from managing “difficult” people towards an understanding of the process of difficult conversations and accepting responsibility for one’s own performance.
Given realistic situations and real-world conversations, learners will experience communication strategies and practical techniques in context.
The “Messenger Chronicles” is organized into a number of modules that simulate realistic conversations. Many of the conversations are split into three sections: Read, Think and Analyze. Learners will read a conversation and then will be asked to think about certain aspects of the conversation by answering questions or engaging in activities. Further information can be gained from an interactive analysis of the conversation.
“Be Prepared!” presents a difficult conversation between an employee and his boss regarding a new project, which he feels was assigned to him unfairly. Throughout the conversation, the participant is prompted to analyze the approach of both the employee and his supervisor. The conversation thus provides concrete examples of good communication techniques leading to successful outcomes for both participants.
