This is a continuation of Diane B. Wilson, EdD, RD and Mary S. McLellan's, MS, RD Health Determinants and Health Promotion module. The current module focuses on describing how healthy behavior habits can result in a decreased risk of chronic disease. "Actual causes of death" such as tobacco use, physical inactivity, diet and substance abuse are described in detail.
This course encourages participants to think strategically about the types of decisions made in public health organizations, and provides students with strategic analysis and planning skills. This course instructs participants on how to conduct a one and a half day Focused Strategic Thinking Retreat.
This course provides awareness of and an introduction to the process of project management. The course contains eight modules that will define project management and offer an overview of the critical project management tasks of defining project scope; establishing tasks and milestones; sequencing tasks; exploring the concept of efficiency; establishing timelines; scheduling tasks and resources; and monitoring progress. This course is not supported by Mac operating systems.
At the end of this course the learner will be able to: 1) Distinguish between public health ethics and medical ethics; 2) Be able to define the eleven values and beliefs stated in the materials of the Public Health Code of Ethics; 3) Identify and apply the 12 principles for the the ethical practice of public health; and 4) Understand how legal powers relate to public health ethics.
View the recorded plenary sessions to learn about the reciprocal influences of health and human rights, including the impact public health programs and policies have on human rights and health disparities; the consequences human rights violations have on health; the importance of health in realizing human rights; and the ways in which health educators can ensure that human rights are integrated into public health strategies to eliminate health disparities. Main subject areas include: population-based health systems; government speak versus people speak; environmental literacy; community-based participatory research; Massachusetts health care reform; and civil rights.
This session will be conducted by Harold Suire, a consultant with over 20 years experience in the state policy arena, who was called upon by the state of Louisiana in the aftermath of Katrina to coordinate the myriad of groups and foundations from throughout the nation and world. He will share his on-the-ground observations of collaboration and challenges in the vortex of one of the greatest natural disasters in the United States. We will learn how lives were, and still are, in jeopardy while leaders, agencies, and groups fought and acted on policy, credit, regulations, funds, and turf. We will also learn about the resiliency of providers and citizens and the power of collaboration and action for the greater good.
This course describes essential strategies to improve effectiveness when dealing with all types of interpersonal and group conflicts that may be experienced with co-workers, bosses, and employees in the workplace. With the right strategies, even conflict-avoiders and in-your-face confrontational types will learn ways to increase their chances of achieving win-win outcomes, while improving interpersonal communication in the process.
In today's quickly changing, dynamic, and sometimes-volatile health care environment, negotiation skills are more important than ever before. In this course, participants will learn how to negotiate better agreements and resolve conflicts more effectively, while developing better interprofessional relationships in the process. Other specific topics include: selecting the best negotiation style, how to use time techniques effectively, ways to uncover the other party's hidden agenda, how to neutralize emotionalism, the secret to protecting oneself against poor agreements, how framing and anchoring strategies can help get better outcomes, and when and how to make creative solutions, compromises and concessions. A proven six-step negotiation process is central to this course.
In this seminar, Dr. Kristine Gebbie discusses the dynamics that surround the structure, leadership, and understanding surrounding public health in the US. She talks about where we have come from, where we are going, and what we have learned about our abilities to manage and improve the health of the public.
Susan is a Founding Partner of Voussoir, a focused consulting firm that works directly with CEOs and other executives one-on-one, with divisional teams and with entire organizational systems to develop unique solutions for managing growth and facilitating change. One distinctive characteristic of Voussoir is the way they support clients’ long-term goals by helping them harness the significant impact of a well-defined and fully implemented vision. Voussoir’s extensive depth of experience with the often-challenging concept of organizational vision has had an important and positive impact on the sustained growth and lower resistance to organizational change their clients experience. Voussoir’s client engagements span the breadth of the diversity of organizational forms - from publicly owned global corporations, to non-profits and international NGOs, and to public sector governmental systems at the city, state and federal levels.
Her work with non-profit organizations focuses most directly on enabling staff, volunteers and board members to manage the critical interface between stakeholders. Examples of her non-profit clients include: The New School for Social Research, New York University School of Law, Massachusetts College of Art, Skidmore College, National Rural Electric Cooperative Association, Manpower Demonstration Project Corporation, American Heart Association, Ackerman Institute, Planned Parenthood, HIPPY USA, Jewish Board of Family and Children Services, New York City Health and Hospitals Corporation, MetroPlus, New York City Department of Health, American Thoracic Society, National Ovarian Cancer Coalition, Community Renewal Society, New Hampshire Department of Human Services, New Jersey Department of Health and Human Services.
Representative of her work with private sector clients is job analysis and design for the Public Service Electric and Gas Company; the creation of effective interfaces between divisions within the Conde Nast organization; performance management systems for Group W Westinghouse and the publishing firm Warren, Gorham and Lamont; and the creation of competency assessment and executive development programs for Lucas Aerospace U.S. and U.K. She has designed and delivered intensive organization development programs for internal OD practitioners at The Prudential Insurance Company and implemented an internal change management practice for Telcordia Technologies (formerly Bellcore).
In the international arena she designed a major orientation and management development program for managers of Telecom Italia and consulted with the Institute for Qualified Personnel, a section of the Science and Technology Commission of the People’s Republic of China. Her work with the British Government’s Training Agency enabled the development of a management competency framework that is currently used as a guideline for many private sector organizations in the UK. Other international clients include the Office of Human Resources of the United Nations Development Programme and an entrepreneurial firm in Israel.
Susan has appeared on BBC Radio as a commentator on executive competency development and presented papers at the Society for Applied Anthropology and the American Management Association’s Human Resources Conferences.
The “Messenger Chronicles: Effective communication strategies for difficult conversations” presents a new framework for communication in difficult situations. This framework shifts focus away from managing “difficult” people towards an understanding of the process of difficult conversations and accepting responsibility for one’s own performance.
Given realistic situations and real-world conversations, learners will experience communication strategies and practical techniques in context.
The “Messenger Chronicles” is organized into a number of modules that simulate realistic conversations. Many of the conversations are split into three sections: Read, Think and Analyze. Learners will read a conversation and then will be asked to think about certain aspects of the conversation by answering questions or engaging in activities. Further information can be gained from an interactive analysis of the conversation.
The first module, “Introduction and The Four C’s,” introduces the framework of focusing on difficult conversations rather than “difficult” people. The “Four C’s” of content, context, character, and conduct are described as four elements of conversation that the individual is able to control in order to be successful in communication.
You will learn specific skills necessary to be an effective coach in this self-directed course. Every employee deserves the opportunity to work at his or her potential and also, through experience, grow and develop their expertise. Achieving career development requires the careful supervising of the manager/coach. You will follow a step-by-step process that will ensure you, your employee, your team, and ultimately your organization succeeds.
Note that the link will take you to the main AHEConnect homepage -- click the "Courses" link to search for this specific course.
The “Messenger Chronicles: Effective communication strategies for difficult conversations” presents a new framework for communication in difficult situations. This framework shifts focus away from managing “difficult” people towards an understanding of the process of difficult conversations and accepting responsibility for one’s own performance.
Given realistic situations and real-world conversations, learners will experience communication strategies and practical techniques in context.
The “Messenger Chronicles” is organized into a number of modules that simulate realistic conversations. Many of the conversations are split into three sections: Read, Think and Analyze. Learners will read a conversation and then will be asked to think about certain aspects of the conversation by answering questions or engaging in activities. Further information can be gained from an interactive analysis of the conversation.
The second module, “Flex Time Fiasco” presents a difficult conversation between a senior manager and a mid-level manager who disagree on a particular employee’s arrangement for a flexible schedule. After the conversation ends, the participant has a chance to think about how the “Four C’s” could apply to this discussion, and analyze ways in which the talk could have been more productive for all involved.
The “Messenger Chronicles: Effective communication strategies for difficult conversations” presents a new framework for communication in difficult situations. This framework shifts focus away from managing “difficult” people towards an understanding of the process of difficult conversations and accepting responsibility for one’s own performance.
Given realistic situations and real-world conversations, learners will experience communication strategies and practical techniques in context.
The “Messenger Chronicles” is organized into a number of modules that simulate realistic conversations. Many of the conversations are split into three sections: Read, Think and Analyze. Learners will read a conversation and then will be asked to think about certain aspects of the conversation by answering questions or engaging in activities. Further information can be gained from an interactive analysis of the conversation.
“Be Prepared!” presents a difficult conversation between an employee and his boss regarding a new project, which he feels was assigned to him unfairly. Throughout the conversation, the participant is prompted to analyze the approach of both the employee and his supervisor. The conversation thus provides concrete examples of good communication techniques leading to successful outcomes for both participants.
The "Messenger Chronicles” online training series presents ideas for communication in difficult situations. The latest module, "Managing Stress and Time," helps learners to recognize the symptoms of stress and the factors that may increase their susceptibility to stress. Strategies to manage stress are offered in the scenario-based training. Learners are also given a framework for managing and prioritizing tasks to help minimize "stress-causing" situations. Job aids like the "Project Startup Tool" and the "Urgent/Important Matrix" are provided for learners' use.
Like the other modules in "The Messenger Chronicles," "Managing Stress and Time" features strategies and frameworks used in real-world situations that learners can apply to their own environments. Open-ended and multiple-choice questions give learners the opportunity to reflect on the course content and compare their thoughts to expert recommendations.
