Speaker:
Robert Veninga, PhD, School of Public Health, University of Minnesota, and author of The Work/Stress Connection: How To Cope With Job Burnout.
Program Description:
The focus of this presentation is on how to skillfully and creatively manage occupational stress. Employees will learn practical strategies for avoiding burnout. Managers will be given strategies for building high morale in an era of rapid change.
This course is designed to provide knowledge of management and leadership. These two components of administration are important to the task of motivation. The understanding of the relationship among the topics will enable managers to effectively coordinate individual actions toward the accomplishment of organizational goals.
This course is part of a series of programs intended for public health administrators, and nurse administrators, who are relatively new in their positions (3 years or less), and who seek to enhance the knowledge, skills, and abilities they need to succeed. The course discusses the major duties and responsibilities of Human Resources, the several Human Resources issues, & the major legal issues facing employers in the workplace.
There are seven video clips in this course:
Job Descriptions; Recruitment, Selection, & Orientation; Performance Appraisals; Compensation; Health, Safety, & Security; Corrective Actions; and Policy Manual and Unions.
This course is part of a series of programs intended for public health administrators, and nurse administrators, who are relatively new in their positions (3 years or less), and who seek to enhance the knowledge, skills, and abilities they need to succeed. The course discusses the roles and issues that occur in the management of a local public health agency, how to balance public health functions within a multi-focused agency, the identification of training needs within an agency and how to address these needs, & environmental health enforcement issues that may occur when contracting with local boards of health.
There are four video clips in this course: Roles of a Public Health Administrator; Staff Training; Dealing with Burnout; and Other Aspects of Managing a Public Health Agency.
This is the introductory course in the New Public Health Administrators Series.
The purpose of the course is to provide practical, hands on, experience in conflict management. The course will focus on how conflict management can be used in a variety of work settings. The course features an interactive discussion led by an expert in conflict management. At the completion of this course, learners will be able to: (1) define conflict and resolution, (2) know how to structure a conflict management process, and (3) feel more confident about approaching conflicts.
No matter how effective a leader/manager you already are, this course is designed to refresh and refine the skills needed to lead your teams to success in todays fast-paced and stressful health care environment. By exploring effective leadership styles and strategies, this course provides specific tools to enhance leadership/management communication. This course is not supported by Mac operating systems.
This course describes essential strategies to improve effectiveness when dealing with all types of interpersonal and group conflicts that may be experienced with co-workers, bosses, and employees in the workplace. With the right strategies, even conflict-avoiders and in-your-face confrontational types will learn ways to increase their chances of achieving win-win outcomes, while improving interpersonal communication in the process.
In today's quickly changing, dynamic, and sometimes-volatile health care environment, negotiation skills are more important than ever before. In this course, participants will learn how to negotiate better agreements and resolve conflicts more effectively, while developing better interprofessional relationships in the process. Other specific topics include: selecting the best negotiation style, how to use time techniques effectively, ways to uncover the other party's hidden agenda, how to neutralize emotionalism, the secret to protecting oneself against poor agreements, how framing and anchoring strategies can help get better outcomes, and when and how to make creative solutions, compromises and concessions. A proven six-step negotiation process is central to this course.
No matter how effective a communicator you already are, this course will help you communicate with greater impact in all types of workplace interactions. Participants will learn about communication styles that work best in various situations, how to build and maintain trust, how to give and receive input and criticism, how to increase your impact at meetings, ways to improve interprofessional working relationships, how to deliver difficult messages, how to communicate with diplomacy and tact, and how to deal with difficult behaviors more effectively. Whatever your job responsibilities or your position in the hierarchy, this program will offer you an assortment of strategies that can make a real difference in your interpersonal effectiveness and your ability to build and maintain satisfactory working relationships.
You will learn specific skills necessary to be an effective coach in this self-directed course. Every employee deserves the opportunity to work at his or her potential and also, through experience, grow and develop their expertise. Achieving career development requires the careful supervising of the manager/coach. You will follow a step-by-step process that will ensure you, your employee, your team, and ultimately your organization succeeds.
Note that the link will take you to the main AHEConnect homepage -- click the "Courses" link to search for this specific course.
Ethics in medicine has been studied longer and is more developed than ethics in public health. But principles of medical ethics do not provide the needed direction for common ethical situations in public health.
Using a case study of a water fluoridation debate in a California county, this module presents: the relationship between theoretical and practical ethics; the application of medical ethics to the fluoridation debate; and then the application of public health ethics to the fluoridation debate.
