This course presents cases that are culturally specific to lifestyle information for a variety of cultures. For example, overviews of religion, social customs, health practices and privacy issues are provided and followed by healthcare case scenarios. While there are no questions to work through in these cases, excellent points are made about many cultures and arm us with critical information to increase our cultural understanding.
Ellen Cohn, PhD from the University of Pittsburgh offers a two-part online presentation of basic concepts for beginning public speakers. Her recommendations are intertwined with clever quotations.
The audience will learn the essentials of: 1) The structural orientation of Public Health Law toward the well-being of populations, not individuals; 2) The structural orientation of Disability Law toward the rights of individuals, not populations; and 3) The conflicts in the intersection of the two branches of law, when circumstances could either be framed in terms of protection of populations or accommodating people with disabilities. Presented by John Jacoby, JD, Seton Hall University.
On completion of this course, the learner will be able to demonstrate written and oral communication skills that are needed as a leader in a health department by: identifying communication skills, distinguishing different writing techniques, and listing effective presentation skills. This course is also available in CD-ROM format. To request a copy, contact trdirect@tulane.edu .
This training program is meant to teach risk communicators and public health leaders how to communicate effectively with the public and the media about public health issues.
This course is part of a series of programs intended for public health administrators, and nurse administrators, who are relatively new in their positions (3 years or less), and who seek to enhance the knowledge, skills, and abilities they need to succeed. The course discusses the key considerations in developing a marketing strategy for public health, the inter-dependency of marketing strategy elements, & effective communication techniques and common pitfalls. There are three video clips in this course: Developing a Marketing Strategy; Other Considerations; and Media Pointers.
Conflict management skills are used in all aspects of life. From interpersonal to work situations, all of us need these skills in one way or another. Some of the fundamentals of effective conflict management are intuitive, and some stretch our preferred methods of dealing with others. This course discusses dealing with conflict from a variety of different types of individuals and includes practical applications using a healthcare case study to build fundamental skills in managing conflict in a healthcare setting. Objectives: Identify the 6 keys to managing conflict in the workplace; List some root causes of workplace conflicts; Identify the fundamentals of principled negotiations; Describe the four steps for managing workplace conflict; List the steps to take when planning for a conversation about conflict; State the difference between assertive and aggressive behavior; Explain the value of the “long term relationship” in managing workplace conflict; Describe how the four style preferences react to conflict; and Explain the techniques of good listening skills for managing workplace conflict.
This course is part of a series of programs intended for public health administrators, and nurse administrators, who are relatively new in their positions (3 years or less), and who seek to enhance the knowledge, skills, and abilities they need to succeed. The course discusses locating grant awarding organizations in Iowa, describing steps involved in preparing a grant application, describing the resources needed in preparing a grant application, discussing the reporting obligations once a grant is awarded, discussing the implications of grant awards to agency budgets, and identifying the additional resources for grant writers. There are four video clips in this course: What is a Grant?; Defining Grant Terms; Steps to Proposal Preparation; and Tips on Grant Writing.
This course, consisting of 3 modules, leads users through the various facets of culture and communication in a stimulating format. Learners must make decisions in a real-world public health scenario, while discovering communication strategies they can employ in their daily work. Accredited for 2.5 Category 1 credits CME, 2.5 continuing education contact hours for CHES, and 3 contact hours for nurses
This training introduces the concept of health literacy; provides strategies for considering literacy when creating public health messages for the general public; and provides strategies for considering literacy in direct public health services to the public. The course consist of two modules. The first module, “Health Literacy & Public Health,” contains four sections. The content and activities demonstrates how the public’s literacy skills affect interactions with medical and public health staff. The second module, “Strategies for Improving Public Health Communications,” contains two sections and provides practical techniques for addressing literacy issues in spoken and written communications.
No matter how effective a communicator you already are, this course will help you communicate with greater impact in all types of workplace interactions. Participants will learn about communication styles that work best in various situations, how to build and maintain trust, how to give and receive input and criticism, how to increase your impact at meetings, ways to improve interprofessional working relationships, how to deliver difficult messages, how to communicate with diplomacy and tact, and how to deal with difficult behaviors more effectively. Whatever your job responsibilities or your position in the hierarchy, this program will offer you an assortment of strategies that can make a real difference in your interpersonal effectiveness and your ability to build and maintain satisfactory working relationships.
This session will include a discussion of conflict, conflict resolution, and collaboration, and how they are all tightly related. Conflict is all around us, in all aspects of our lives. It seems to be inherent in our culture and perhaps in just being human. While it's easy to create conflict, resolving it often defies our abilities. And yet there are some basic principles one can apply in both preventing conflict and in contributing positively to its resolution once conflict arises. This session will provide a very innovative look at conflict, why it arises, and what can be done to resolve it. Also discussed will be collaboration, how it represents ONE approach to conflict resolution, and why it is an essential competency in public health practice
This training:(1) Introduces the concept of the Competing Values Framework; (2) Describes the often competing roles associated with being an effective supervisor; (3) Explains the levels of mastery of a skill; and (4) Provides strategies for assessing and monitoring your progress through the levels of supervisory mastery.
The course consists of two modules. The first module introduces the Competing Values Framework and the associated supervisor roles. Eah role is explained briefly, through simulated conversations with "real" supervisors.
The second module asks and answers the question, "What is mastery?" A number of self-assessment tools and interactive elements help you to chart your course to becoming the best supervisor you can be!
A blog is available at the end of the course, for you and other participants to share your experiences with the course and supervision in general!
Content for this course was adapted, with permission, from "Supervising New York State: A Framework for Excellence," written by Sue R. Faerman, Ph.D., Robert E. Quinn, Ph.D., Michael P. Thompson, Ph.D. and Michael R. McGrath, Ph.D. Copyright 1990 New York State Governor's Office of Employee Relations.
After completing the course, the learner will be able to: (1) Describe the competing values framework; (2) Identify the eight potentially conflicting roles played by supervisors; (3) Prioritize roles most appropriate for a supervisor to employ given a situational challenge; (4) Describe the five steps to mastery; (5) Assess personal challenges, identify areas for further development and develop a plan for change; and (6) Describe the importance of self knowledge and assessment in understanding the impact of one's behavior on others.
Dr. Pleasant discusses the role the internet plays in dispensing public health information. There is a wealth of knowledge available online today. This seminar looks at the usefulness of this information, the way it is presented today, how the information could be better presented and strategies for developing online material in public health.
Andrew Pleasant addresses the importance, difficulties, and methods for successful communication for the public health professional.
The audio during the introduction is low due to a technical problem. We apologize for the inconvenience. An external speaker system or headphones should help resolve this problem if you find it difficult to hear the seminar.
In the first part of the Health Literacy Lecture Series, Andrew Pleasant presents us with the state of literacy within the US. Literacy is affected by not only intelligence and education, but is also a result of cultural and ethnic origins. The role of the public health professional is to recognize and understand these influences on literacy and to properly adapt in order to educate and guide the population appropriately.
All reproductive care begins with a sexual history. A sexual history is important for all patients because it provides information that identifies high-risk behaviors that can lead to an unintended pregnancy and/or a sexually transmitted infection, including HIV. Taking a thorough sexual history can also be a gateway for and direct essential risk reduction counseling.
Many clinicians and outreach workers in the health care field are concerned about their ability to take an appropriate and thorough sexual history. Also many patients, and sometimes the clinicians, are embarrassed or feel uncomfortable talking about sexual issues. It is important for the provider to be competent and professionally skilled in talking with the patient(s) in a non-threatening manner, to find out what problems exist, and uncover the appropriate background information and clinical history. The outcome of a successful sexual history consultation will result in an improved clinician-client relationship, and a management plan so that the patient is fully informed and less likely to engage in high-risk behaviors. With the right consultation tools, a sexual history can be performed efficiently when time is a critical factor in the clinic setting.
This training introduces the concept of health literacy; provides strategies for considering literacy when creating public health messages for the general public; and provides strategies for considering literacy in direct public health services to the public. The course consist of two modules. The first module, “Health Literacy & Public Health,” contains four sections. The content and activities demonstrates how the public’s literacy skills affect interactions with medical and public health staff. The second module, “Strategies for Improving Public Health Communications,” contains two sections and provides practical techniques for addressing literacy issues in spoken and written communications.
Males of all ages experience disproportionately higher rates for injury and premature death. Further, they lead more risky lifestyles and generally avoid preventive care. This presents a public health dilemma that affects not only males but also their families, workplaces, and communities. A combination of health psychology, gender studies, and health promotion models provides a critical analysis of these factors. They also offer a means to create more male-affirming and effective health care and to lessen gender health disparities.
After watching this broadcast participants will be able to:
* Describe the nature and scale of men's health concerns.
* Explain the importance of male psychology in male health behaviors
* Discuss more effective health communication skills in working with men.
* Utilize resources and best practices for men's health promotion.
In this presentation, Douglas Evans, PhD, MA, Director of Public Health Communication & Marketing at the George Washington University, and Terry Long, Former Communications Director of the National Heart, Lung, and Blood Institute discuss social marketing theories and strategies, and evidence of effectiveness. Specific examples of effective campaigns are discussed in detail, including the Truth campaign, VERB, mHealth, text4baby, and the Red Dress campaign. At the end of this session, the learner will be able to:
Define social marketing;
Discuss evidence of social marketing's effectiveness;
Describe how the Heart Truth campaign was successful in achieving its goals; and
Identify several successful social marketing campaigns and how they succeeded.
The "Messenger Chronicles” online training series presents ideas for communication in difficult situations. The latest module, "Managing Stress and Time," helps learners to recognize the symptoms of stress and the factors that may increase their susceptibility to stress. Strategies to manage stress are offered in the scenario-based training. Learners are also given a framework for managing and prioritizing tasks to help minimize "stress-causing" situations. Job aids like the "Project Startup Tool" and the "Urgent/Important Matrix" are provided for learners' use.
Like the other modules in "The Messenger Chronicles," "Managing Stress and Time" features strategies and frameworks used in real-world situations that learners can apply to their own environments. Open-ended and multiple-choice questions give learners the opportunity to reflect on the course content and compare their thoughts to expert recommendations.
